Joshua Hew

19330 NW 7th Street · Pembroke Pines, FL 33029 · (954) 918-3127 · joshua.m.hew@gmail.com

I am a cloud engineer experienced in leveraging software development skills to build highly resilient, cloud-based solutions and to automate manual processes, decreasing total time to complete tasks by up to 93%. I'm passionate about the cloud, clean code, automated testing, and anything DevOps.


Experience

Associate IT Programmer Analyst, Cloud Infrastucture Team

NextEra Energy
  • Spearheaded a team of three to automate the provisioning of AWS WorkSpaces for new hires, allowing customers to provision virtual desktops on both AWS and on-premises infrastructure as fast as 30 minutes. Reduced time to deliver product down from 3 days to less than 5 hours.
  • Utilized python, selenium, and test-driven development to automate the entry of application metadata into AWS RDS databases. Reduced time to complete data entry task from 4 hours to 15 minutes.
  • Worked closely with cloud developers to troubleshoot issues and fulfill service requests in compliance with service SLAs.
  • Regularly communicated with users, software development teams, and IT leaders to collect product requirements and release new versions in a fast-paced and agile-based development cycle.
  • Collaborated with teams to understand their roles and identify issues and other opportunities for creative problem solving.
January 2021 - Present

IT Programmer Analyst Intern, Cloud Infrastructure Team

NextEra Energy
  • Utilized IaC and general cloud knowledge to integrate our IT systems with our AWS cloud environments, allowing customers to provision, monitor, and manage AWS resources such as EC2, RDS, and S3 in a self-service manner.
  • Worked with team leaders and senior engineers to document processes and product technical features.
June 2020 - August 2020

IT Programmer Analyst Intern, Cloud Infrastructure Team

NextEra Energy
  • Applied knowledge of serverless architecture and AWS Lambda to develop a python application that monitored AWS EC2 instances and alerted development and support teams in cases of hardware failures.
May 2019 - August 2019

Education

University of Florida

Bachelor of Science
Computer Science

GPA: 3.63

Awards: Cum Laude

Minor in Business Administration

August 2016 - December 2020

Skills

Programming Languages & Tools
Principles and Practices
  • High Availability + Scalability
  • Unit Testing and TDD
  • Cross Functional Teams
  • Agile Development & Scrum
  • Infrastructure as Code
  • CI/CD

Interests

At work, I'm always looking to improve our AWS environment for our end users, often reaching out to developers and support teams directly to gain their perspectives and look for opportunities for new and creative solutions.

Outside of work, my hobbies include staying fit through running, experimenting with new recipes in the kitchen, and doing the occasional odd-ball sport here and there. Any remaining time I have goes towards family and friends, and honing my technical skills through personal projects and studying for certifications.


Awards & Certifications

  • AWS Certified Cloud Practitioner, March 2019
  • AWS Certified Solutions Architect - Associate (SAA-C02), January 2022